Comcast is standing by to make an appointment to connect your home’s television and internet to Verandah’s new fiber optic system. Over the summer Comcast began to connect homes in Verandah to the new system and if you have not already done so it is time! To date, more than 60% of the community has been connected to the fiber optic network.
As a part of these network enhancements, the equipment inside and outside of your home will need to be updated to avoid an interruption to your Xfinity services. Please call 1-833-501-1928 to schedule a free appointment with a technician to update your equipment at no additional cost. Once Xfinity completes your in-home installation, you will begin receiving fiber service. Please know that:
• Someone must be present in your home for the installation and prepared to answer questions the technician may have
• The installation of new equipment takes a few hours, and (barring unforeseen complications) the technician will not leave until everything is working properly
• The installation service and the equipment provided to all Verandah homes is free
If you encounter any issues with making an appointment, with the installation process, or experience service issues following your installation appointment, please call the Verandah Community Association Office (239-694-6358).
