The excitement builds as the Comcast Fiber Project moved to the next phase in December. Installation is already occurring in Verandah’s three condominium neighborhoods. For the rest of us, once the construction manager completes the burying of fiber, he will turn the project over to the installation people. Comcast will contact you about the in-home installation.
This work will be completed by neighborhood.
Comcast has told us that it will take nine to twelve months to connect all of Verandah to the new fiber. When your neighborhood is scheduled, you will be notified by mailing to call an 888 number to schedule an appointment for the in- home installation. (The VCA will have this schedule and alert homeowners as well.)
Comcast employees will perform most of this installation work but it could be supplemented with Comcast contractors that are bonded and certified. Someone needs to be in the house for the entire time the Comcast installer is present and that person may be required to make some decisions. It will take between 2-4 hours for each in-home installation.
The installation in the condominiums is complicated because the units were constructed by different builders, and they are not wired the same way. At single family homes, the connection is made from the existing cable box on the outside wall to the smart panel inside. From there they use the existing wires that were installed when your home was built. (The installers are trained to deal with unique situations that may occur.)
The cable and internet will be live using the new, improved fiber system when the installer leaves your home, and your old coaxial system will be disconnected. If the installer determines you need an upgraded modem and/or cable box, one will be provided by the installer.
Before the installer leaves, they will provide instruction, answer your questions, ensure that all devices (computers, printers, peripherals, thermostats, etc.) are connected and working, and that the internet signal is strong enough throughout the home. There is no cost to you for installation.
In late 2025 there will be follow-up mailings to all homeowners who fail to contact Comcast to make an appointment for installation. At the point of 95% of homes in Verandah successfully connected to the new fiber system, the old coaxial system will be deactivated.
There is no cost to you for installation.
